For Hire: Assistant Crewing Manager for a company based in Makati City
Position title
Assistant Crewing Manager
Description
  • Position is responsible for managing client (principal & crew) relationships, as well as developing new business from existing customers, through the delivery of a positive customer experience.
  • Performs other functions or participates in ad-hoc projects as may be assigned from time to time.
  • Function will report to the Fleet Head/Manager for Crewing Operations and will directly supervise Marine Personnel, Documentation Personnel, encoder (if applicable, in close coordination with Recruitment, Documentation, FCR, Legal/ Claims, Training.
  • Monitors crewing activities to ensure that section expenses are in accordance with approved budget.
  • Prepare forward planning, action plans and management reports;
  • Prepare POEA documentation for position/vessel/principal accreditation (new/renewal/amendment);
  • Coordinate/Request COC (Certificate of Cover) with Principal;
  • Prepare and send budget proposal for existing principal;
  • Regularly communicate with principal for updates and concerns (if any);
  • Attend to principal, crew and allotees complaints/ concerns;
  • Establish and maintain meaningful business relationships with both internal and external customers to facilitate effective and efficient delivery of services.
  • Provides relevant ideas and needed support that will result to business development, revenue generation, cost-savings or customer retention.
  • Monitor and implement crew embarkation through processing of pre-deployment requirements
  • Monitor deliverables of third party providers (peme, training, travel, crew gears)
  • Monitor on-time updating/encoding of crew documents in the system
  • Regularly updates Crewing Manager and Principal (if applicable) the status of the crew
  • Response to Principal concerns within 24 hours.
  • Disseminates relevant information regarding crewing policies and procedures to all concerned persons.
  • Manifests the PTC Corporate Values in all daily engagements.
  • Takes an active role in group activities and/or team projects (ad-hoc or otherwise) to ensure meeting department goals and objectives.
  • Maintains harmonious and professional working relationship within the department and with other members of the organization through participation and contribution to team activities and processes.
  • Demonstrates unquestionable integrity and honesty in all dealings with both internal and external partners / customers.
  • Complies with government legislation and company policies, and ensures staff compliance with the same.
  • Attends relevant training programs and developmental activities, as planned, ensuring completeness of 32 training hours per year
  • Participates in the corporate social responsibility project of the company as its contribution to sustainability.
  • Participates in the creation of the Individual Development Plan and executes application of learning for career development.
  • Disciplines staff for non-observance of company policies and ethical practices.
  • Performs other HR line functions (hiring, coaching, firing, goal-setting, delegating, etc.
  • Regularly conducts a one-on-one dialogue or section meeting with staff to address company / department / function-related issues, concerns and expectations.
  • Undertakes and monitors training, development, coaching and motivating of direct reports with the objective of developing a competent and viable team.
Qualifications
  • Requires advanced knowledge of theories and best practices within a functional area acquired from 5-7 years work experience
  • Experience in crew management, specifically for cruise ships
  • Can communicate well with different departments
  • Keen to details
  • Can manage a team of crewing assistants
Contacts

To apply for this jobĀ email your details to lea@kcrecruitment.com.

Employment Type
Full-time
Industry
Cruise Ship
Job Location
Makati City
Base Salary
P25,000-P35,000
Date posted
05/12/2022
Valid through
06/04/2022
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Position: Assistant Crewing Manager

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