For Hire: Implementation Manager for a company based in Makati City
Position title
Implementation Manager
Description

Pre-sales

  • Responsible for the coordination with respective teams/individuals the needed responses to the Request for Proposal (RFP).
  • Compile all the responses and ensure that it is complete and provide the final RFP response document
  • Work closely with Service Delivery/Implementation/Development team to scope and estimate customer requirements
  • Creates services costing based on the inputs provided by Service Delivery, Systems Applications Support, Solutions Architect and Development team.
  • Ensure that Scope of work, deliverables, Assumptions are properly documented in the services proposal to control scope creep
  • Develop new Services that can be delivered directly by the Service Delivery Team
  • Develop and enhance Services Pricing models
  • Identifying customer needs and overseeing service delivery within the business context

Sales/Implementation

  • Conduct pre-kick-off and kick-off meetings to establish and get alignment on project goals/objectives, project plans, project organization, milestones, deliverables, communication plan.
  • Works with Internal and External Resources to deliver services in a timely and profitable manner
  • Oversees all monitoring and management of all project lifecycle internal to Infomax and to external customers
  • Responsible for timely project completion, issue identification / resolution, and delivery to client
  • Creates and executes project work plans and ensure to achieve project target timelines.
  • Anticipate delays and initiate plans and provide alternative solution if possible
  • Collaborate with all cross-functional team members/system owners accomplish required tasks and provide project updates
  • Communicate project progress and facilitate project-related meetings to meet deliverables; Escalate quickly as necessary
  • Deliver projects with quality on time and within budget Management (Supervises 2 Business Analyst and 1 Quality Assurance Analyst)
  • Leading the service delivery team, managing conflict, and ensuring the team’s processes and tasks are carried out efficiently
  • Project, manage and monitor the allocation of Service Delivery budget
  • SWOT Analysis creation, discussion and finalization
  • Evaluate performance of all team members
  • Provide guidance, coaching and review to Business Analysts in planning the requirements gathering approaches, estimating implementation efforts, resource allocation, computation of Services cost, re-engineering client business processes, creation of product manuals and managing relationships with different stakeholders.
  • Develops QA Metrics to measure product quality
  • Provides QA tools and templates to improve efficiency of product testing
  • Provide a QA environment / facility to Store and protect all Test Data.
  • Monitor daily activities and updates of all team member
  • Assignment of projects to the Business Analyst
  • Suggests improvement to internal processes
  • Documentation of policies and other documents requested by client
Qualifications
  • Must have a Bachelor's degree in Computer Science, IT, Business Studies or equivalent
  • With 5 - 7 years of experience in similar subordinate jobs
  • Proficient in software project/product implementation and knowledgeable in product life cycle
Contacts

To apply for this job email your details to glorelynn@kcrecruitment.com.

Employment Type
Full-time
Industry
IT Solutions
Job Location
Makati City
Base Salary
P80,000
Date posted
04/27/2022
Valid through
05/28/2022
Close modal window

Position: Implementation Manager

Thank you for submitting your application. We will contact you shortly!