For Hire: Implementation Manager for a company based in Makati City
Position title
Implementation Manager


  • Responsible for the coordination with respective teams/individuals the needed responses to the Request for Proposal (RFP).
  • Compile all the responses and ensure that it is complete and provide the final RFP response document
  • Work closely with Service Delivery/Implementation/Development team to scope and estimate customer requirements
  • Creates services costing based on the inputs provided by Service Delivery, Systems Applications Support, Solutions Architect and Development team.
  • Ensure that Scope of work, deliverables, Assumptions are properly documented in the services proposal to control scope creep
  • Develop new Services that can be delivered directly by the Service Delivery Team
  • Develop and enhance Services Pricing models
  • Identifying customer needs and overseeing service delivery within the business context


  • Conduct pre-kick-off and kick-off meetings to establish and get alignment on project goals/objectives, project plans, project organization, milestones, deliverables, communication plan.
  • Works with Internal and External Resources to deliver services in a timely and profitable manner
  • Oversees all monitoring and management of all project lifecycle internal to Infomax and to external customers
  • Responsible for timely project completion, issue identification / resolution, and delivery to client
  • Creates and executes project work plans and ensure to achieve project target timelines.
  • Anticipate delays and initiate plans and provide alternative solution if possible
  • Collaborate with all cross-functional team members/system owners accomplish required tasks and provide project updates
  • Communicate project progress and facilitate project-related meetings to meet deliverables; Escalate quickly as necessary
  • Deliver projects with quality on time and within budget Management (Supervises 2 Business Analyst and 1 Quality Assurance Analyst)
  • Leading the service delivery team, managing conflict, and ensuring the team’s processes and tasks are carried out efficiently
  • Project, manage and monitor the allocation of Service Delivery budget
  • SWOT Analysis creation, discussion and finalization
  • Evaluate performance of all team members
  • Provide guidance, coaching and review to Business Analysts in planning the requirements gathering approaches, estimating implementation efforts, resource allocation, computation of Services cost, re-engineering client business processes, creation of product manuals and managing relationships with different stakeholders.
  • Develops QA Metrics to measure product quality
  • Provides QA tools and templates to improve efficiency of product testing
  • Provide a QA environment / facility to Store and protect all Test Data.
  • Monitor daily activities and updates of all team member
  • Assignment of projects to the Business Analyst
  • Suggests improvement to internal processes
  • Documentation of policies and other documents requested by client
  • Must have a Bachelor's degree in Computer Science, IT, Business Studies or equivalent
  • With 5 - 7 years of experience in similar subordinate jobs
  • Proficient in software project/product implementation and knowledgeable in product life cycle

To apply for this job email your details to

Employment Type
IT Solutions
Job Location
Makati City
Base Salary
Date posted
Valid through
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Position: Implementation Manager

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