For Hire: NOC Analyst for a company in Makati City
Position title
NOC Analyst
Description

As a NOC Analyst, your responsibilities include:

  • Initial troubleshooting of system alerts related to our clients’ back-end infrastructure which may include Networking/Backups/Servers/Appliances/SaaS Apps.
  • Ability to escalate tickets in a timely manner after initial diagnosis.
  • Understands the impact of service outages and has a “client first”
    mentality.
  • Work in creating better workflows to accelerate troubleshooting /
    Monitor and Alerting
  • Working with the RMM Team to maintain and patch clients’ back-end
    infrastructure systems including servers, networks, cloud systems,
    security systems (including MDM), and workstation patches
  • Assisting global NOC team after hours and continuing our “follow the
    sun” support model.
  • Assisting with the maintenance and upkeep of internal procedures.
Qualifications
  • Applicants must be a PERMANENT RESIDENT in the Philippines
  • At least 3 years of Network Operations Center experience.
  • Experience in evaluation of network performance.
  • Knowledge of Windows Servers
  • Knowledge of macOS and Apple Products
  • Knowledge of virtualization technologies (ESXI and Hyper-V)
  • Server hardware experience with Dell
  • Basic knowledge of Networking
Contacts

To apply for this job email your details to joemark@kcrecruitment.com.

Employment Type
Full-time
Industry
IT
Job Location
Makati City
Base Salary
P35,000-P65,000
Date posted
10/14/2022
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Position: NOC Analyst

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