Technical Support Engineer - min
Position title
Technical Support Engineer
Skills
  • Exeperience in transmission equipment, DWDM/ROADM, ONT technology, Packet Switch, and Management System including Server.
Description
  • Receives calls from customers and performs remote or on-site troubleshooting.
  • Performs system testing and participates in the proof of concept (POC) activities.
  • Performs network management software installations and upgrades.
  • Performs installation, commissioning and system acceptance tests of ECI supplied products.
  • Conducts hands-on/practical training for ECI customers.
  • Provides ECI network maintenance support to customers.
  • Prepares technical reports and procedures.
  • Keeps the customers information updated, manages reported problems and recording in CRM system of each cases; actions, recommendation and resolution.
Qualifications
  • At least 2-3 years related experience in the telecom industry; legacy transmission equipment, DWDM/ROADM, ONT technology, Packet Switch, and Management System including Server.
  • Knowledge in installation, testing, commissioning, troubleshooting of transmission network - DWDM/ROADM/Optical Packet Transport Network, and can operate/use relevant test instruments.
  • Familiar or basic with UNIX and Linux operating systems.
  • Knowledge in end-user networking equipment i.e. routers, switches, would be an additional advantage.
  • Professional certification such as CCNA or similar an advantage
  • Must be a licensed ECE from a reputable college/university
Contacts

To apply for this jobĀ email your details to joemark@kcrecruitment.com.

Employment Type
Full-time
Industry
Telecommunications
Job Location
Makati City
Base Salary
P45,000-P50,000
Date posted
4th August 2021
Valid through
30th September 2021
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Position: Technical Support Engineer

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