Technical Support Engineer (Night Shift)
Position title
Technical Support Engineer (Night Shift)
  • Excellent communication (both oral, written, and interpersonal) and customer service skills are a must.
  • Provide support to troubleshoot and resolve technical issues reported by external customers and other team members through phone, chat, and ticket channels.
  • Identify bugs, test, reproduce, report, and work with the escalation engineers to assist with a fix and test/verify fix versions.
  • Provide ideas and assist with creation of documentation and training material for external and internal Support Center content.
  • Minimum 4+ years of strong Tier 1 level Technical Support and Customer Service experience.
  • Ability to handle a high volume of tickets, phone calls, and chats.
  • Bachelor’s degree in Computer Engineering, Management Information Systems, or equivalent degree/experience.
  • Willing to work in BGC.

To apply for this job email your details to

Employment Type
Job Location
BGC, Taguig
Base Salary
Date posted
8th May 2020
Valid through
31st July 2020
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Position: Technical Support Engineer (Night Shift)

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