A Billing Manager is a professional who is responsible for managing all activities and
staff in the billing function. They oversee the development of policies and procedures
that ensure timely, accurate customer invoicing.

ESSENTIAL DUTIES/ RESPONSIBILITIES

• Reconciling billing accounts to the general ledger.
• Interfacing with the accounts receivable, credit/collections, and client purchasing
  departments.
• Ensuring the accuracy of invoicing for the company and its customers.
• Oversee the preparation of statements and bills.
• Maintain and/or ensure maintenance of client records related to invoicing and bill
  payment.
• Review work of billing staff to ensure accuracy, resolving inconsistencies as needed.
• Create and provide a prioritized list of clients to be invoiced to team members.
• Locate, or assist in the location of, hard-to-reach clients.
• Draft and distribute weekly reports of invoicing and billing metrics.
• Advise staff on proper, legal parameters for collections practices.
• Provide customer support to customers with disputes or inquiries concerning
  invoices or billing process.