For Hire: Operations Manager for a company in BGC, Taguig City
Position title

Operations Manager

Description
  • The Operations Manager will oversee the daily operations of the establishments under the Resort Leasing Platform.
  • The duties of the operations manager include hiring and training new staff, maintaining budgets, ordering supplies and equipment for the assets, and creating and maintaining work schedules.
  • The Operations Manager will also oversee the schedule of bookings on a per establishment basis and ensure that all requirements are in place for the stay of any and all guests.
  • Maintain constant communication with management, staff, and vendors to ensure proper operations of the assets
  • Develop, implement, and maintain quality assurance protocols
  • Grow the efficiency of existing processes and procedures to enhance and sustain the organization’s internal capacity
  • Actively pursue strategic and operational objectives
  • Ensure operational activities remain on time and within a defined budget
  • Track staffing requirements, hiring and training new employees as needed
  • Track bookings and scheduling on a per asset basis.
  • Establishing relationships with clients to provide excellent customer service
  • Resolving any problems that arise during the booking process, such as incorrect pricing or cancelled reservations
  • Communicating with clients to ensure a positive experience with the company’s services
  • Ensuring that all financial transactions are processed accurately according to company policy
  • Making sure that all travel arrangements are confirmed and that all required
    documentation is provided
  • Must be willing to not only supervise but also do the work on the ground, as needed.
Qualifications
  • The ideal candidate is a strategic thinker, analytical, detailed and results-oriented with excellent problem-solving skills and a strong work ethic.
  • Bachelor's degree (or Equivalent) in operations management, business administration, or related field.
  • Proven communication, interpersonal, and presentation skills and ability to
    communicate complex interaction concepts clearly and persuasively across different audiences and varying levels of the organization.
  • Minimum of 2 years experience in hospitality operations
  • Highly trained in conflict management and business negotiation processes.
  • Must be able to handle and be kind to difficult clients
  • Must be willing to relocate and live near the properties
  • Fluent in English and Tagalog.
  • Wants to be challenged and looking for a high growth environment personally and professionally.
Contacts

To apply for this job email your details to lea@kcrecruitment.com.

Employment Type
Full-time
Industry
E-commerce
Job Location
BGC, Taguig
Base Salary
P40,000-P50,000
Date posted
08/23/2022
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Position: Operations Manager

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