For Hire: ICT Support Engineer for a company based in Taguig
Position title
ICT Support Engineer
  • Manage Information Technology systems and infrastructure nationwide (BGC-HO and Ext. Offices)
  • Provide support and resolution to all IT-related requests/issues and escalate to ICT Manager if necessary
  • Assess and recommend IT systems and infrastructure upgrade
  • Install, configure, deploy, and maintain desktops, laptops, servers, printers, smartphones, network peripherals and authorize software
  • Manage organizational units, users, computers, and groups in Active Directory
  • Perform backup operations of servers and workstations
  • Perform regular security monitoring to identify and prevent any possible intrusions
  • Ensure software updates are applied and kept up to date on servers, desktops, laptops, and network peripherals
  • Manage IT assets of hardware, software, and licenses
  • Assess and review IT General Control according to company standards
  • Collaborate with other IT personnel based in the Asia Pacific
  • Liaise with vendors for the purchase of hardware, software, and licenses
  • Coordinate with Internet Service Providers (ISPs)
  • Create a new account and network access to onboarding employee/s
  • Process IT payables
  • Improve policies and procedures
  • Provide orientation, training, and security awareness to all employees.
  • Applicant must be a PERMANENT RESIDENT in the Philippines
  • Experience with the following technologies:
  • Software Windows 2003/2008/2008 R2/2012, 2012 R2, 2016, 2019, 2022,
  • Windows 10/11 Operating System,
  • Veeam Backup, MS Sharepoint 2013/Sharepoint online, Active Directory, DHCP, DNS, IIS, VPN, CRM/D365,
  • MS SQL, Web Application/Development, MS Office 2013/O365, VMWare, File and Print Server, MS Azure management, AWS, Cloud Access Storage Broker, TrendMicro AV, Robotics process automation, Artificial intelligence
  • Hardware Servers, Desktops, Laptops, Firewall, WiFi Access points, IP based CCTV, PABX, Biometrics,
  • Storage Area Network, Network Area Storage, Projectors, Video & Teleconferencing, Smart Phones, Printers, Network - (Switches, Routers, VPN)
  • With extensive experience in implementing, managing firewall equipment, CASB, WiFi Accesspoints
  • In depth understanding of network infrastructure, topologies, design and implementation

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