For Hire: NOC Engineer for an IT company based in Manila
Position title
NOC Engineer
  • Perform regular remote standards alignment audits of client environments.
  • Analyze client LAN and WAN infrastructure to identify technology lifecycle anomalies, issues, faults, and incomplete configurations.
  • Conduct vulnerability assessments.
  • Populate audit findings in a IT roadmap strategy tool.
  • Review software portals to true up tool usage and software license counts.
  • Update warranty and support renewal configurations.
  • Create and maintain network diagrams, infrastructure reports, workstation reports, and other strategic deliverables.
  • Create and maintain technical documentation for client system configurations.
  • Keep an up-to-date application inventory in CMDB.
  • Apply firmware updates to hardware.
  • Audit privileged accounts on firewalls, ActiveDirectory and Cloud services.
  • Audit monitoring and backup jobs clients are entitled to, and ensure logging is enabled.
  • Review All Device Hardware, via iLO, iDrac, SAN management and/or VM management.
  • Ensure logging is configured on entitled configurations.
  • Participate in team huddles, meetings, and company forums.
  • Document issues in a ticketing system and escalate to appropriate teams as needed.
  • Applicants must be a PERMANENT RESIDENT in the Philippines
  • Bachelor's degree in Information Technology, Computer Science, Cybersecurity, or related field.
  • Minimum of 3 years of experience in network administration or cybersecurity.
  • Strong understanding of LAN and WAN infrastructure, with the ability to identify and troubleshoot technology lifecycle issues.
  • Proficient with Microsoft365 application provisioning, billing, configuration.
  • Experience with major brands of firewall and switch management such as Cisco, Meraki, Fortinet, PaloAlto
  • Proficient with documenting IT hardware and software
  • Proficient with ticketing systems such as ServiceNow, or ConnectWise Manage.
  • Experience with configuration management databases (CMDB)
  • Intermediate Microsoft and Cisco certifications preferred
  • Experience working with a managed service provider preferred
  • Experience with IT audits preferred
  • Strong written and verbal English
  • Willing to work at night.Remote work will be allowed.

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Employment Type
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