
Position title
Retail Operations Manager
Description
Job Description
- Mentoring and Coaching of Area Managers
- Allocates Sales Target
- Monitor and analyze sales trend per area
- Create a strategized performance in coordination with the Immediate Superior for an effective improvement in sales growth
- Coordinates a training program based on operation's need
- Evaluate the effectiveness of training programs using surveys, questionnaires, interview and by observation, in order to plan future courses or to amend existing ones.
- Prepares reports on their suitability and make recommendations on staff attendance and training courses suitable per position
- Design new tools on development of Operations' section; preparation and presentation of reports, improvement of service, structure and other operations best practice suited to company's need
- Conducts regular store visits to check store's compliance on implemented Marketing and
- Merchandising promotions and store operation's standard operating procedures
- Review performances of Area Manager, Area Supervisors and provide an objective evaluation on annual basis
- Validate recommendations and endorsements of Area Managers and Area Supervisors of any OICs line up for promotion through various tools such as compliance in all reports submitted, attendance, adherence to company rules and regulations, psychological examinations, and other citations and awards received
- Releases distribution of monthly incentives of Area Manager/Area Supervisors/Outlet staff and prepares recommendation for final approval
- In charge with computation and preparation of budget to be use by store operations team for trainings, seminars, store set ups and general assembly
- Review incident reports submitted by subordinates and make decision through proper channel
- Professionally coordinate with the Third-party providers on concerns and needs of operations
- Strictly monitor complete manpower assignment to ensure right candidate are positioned to outlet
- Communicates on a regular basis with HRAD to discuss functions such as manpower compliance and other employee related concerns
- Coordinates with SM personnel and BM Department heads on any concern/s linked to store operations
Monitor and evaluate outlets stocks inventory and variances
Qualifications
- Applicants must be a PERMANENT RESIDENT in the Philippines
- Bachelor’s Degree in Business Administration, Management, or related field.
- At least 3–5 years of experience in retail operations, with leadership experience.
- Strong knowledge of retail KPIs, inventory management, and sales analysis.
- Excellent leadership, communication, and problem-solving skills.
- Proficient in MS Office and retail management system
Contacts
To apply for this job email your details to glorelynn.dasalla@ascentium.com.
Status
OPEN
Employment Type
Full-time
Industry
Wines and Spirits
Job Location
Parañaque
Base Salary
P50,000-P80,000
Date posted
07/29/2026
