1. Sales Strategy and Planning:

• Develop and execute comprehensive sales strategies aligned with company goals and objectives.
• Analyze market trends, customer needs, and competitor activities to identify new opportunities.
• Set clear sales targets, quotas, and action plans for the sales team.

2. Client Development:

• Build and nurture strong client relationships to ensure exceptional customer satisfaction.
• Collaborate with the sales team to identify key accounts and opportunities for growth.
• Address client concerns and inquiries promptly, ensuring a high level of service.

3. Process Improvement:

• Evaluate and enhance sales procedures and workflows to maximize efficiency and productivity.
• Implement best practices, tools, and technologies to streamline the sales process.
• Provide guidance to ensure adherence to sales protocols and compliance.

4. Team Management and Development:

• Oversee both Accounts Agents (office-based) and Business Development Agents (field-based).
• Identify training needs, develop programs, and ensure the team's growth in skills and performance.
• Conduct regular performance reviews and provide constructive feedback.
• Foster a positive working environment that encourages teamwork and dedication.
• Assist in hiring and onboarding in collaboration with HR.

5. Organizational Growth:

• Establish a vision for the sales department in alignment with company goals.
• Continuously identify new business opportunities and potential threats.
• Collaborate with other departments for a holistic company strategy.
• Manage the sales department's budget effectively.

6. Business Acumen:

• Stay updated on industry trends and best practices.
• Use data-driven insights combined with experience for strategic decision-making.
• Identify and strategize against potential risks in the sales domain."