For Hire: Senior Noc Engineer for a company based in Quezon City
Position title
Senior Noc Engineer
Description
  • The Engineer, NOC is responsible for ensuring the client’s IT environment is stable and secure, while remediating small issues before they turn into large ones.
  • The ideal candidate is a self-motivated, relentless problem solver who applies logic and an instinctive approach to resolving technical issues in a fast-paced environment.
  • The Proactive Engineer ensures the availability and optimal performance of the network and performs day-to-day maintenance of network devices.
  • This person should be passionate about understanding our clients’ businesses and how their internal IT affects their day-to-day operations.
  • The candidate should understand the value of best practices and have the foresight to thoroughly consider all potential outcomes before making impactful changes.
  • The ability to manage the stress of client-down situations is an absolute must, and it is paramount to always provide excellent customer service.
  • Advanced troubleshooting of issues related to patching, backups, and other potentially disruptive incidents.
  • Use diagnostic tools and discovery applications to evaluate the health and effectiveness of the client’s technology footprint and address alerts that may be indicative of a problem.
  • Troubleshoot issues within the organization and client’s networks and perform routine network audits and maintenance.
  • Develop and enhance standard process baselines to apply to the client’s environments to maintain optimal availability and security.
  • Manage and maintain the deployment of new standards to the client’s environments and complete the requested work within defined timelines.
  • Collaborate with department leadership and internal team members on addressing zero-days and other critical security vulnerabilities.
  • Follow established documentation on internal processes and provide feedback to management on process improvements and areas of concern.
  • Optimize system operations and resource utilization and perform system capacity analysis and planning.
  • Maintain operating efficiency and stability, ensure the security and integrity of all systems and data, and respond to outages and other alerts.
  • Provide superior service to customers and clients with limited supervision consistently.
  • Minimum travel requirement to client sites: 20%
Qualifications
  • Applicants must be a PERMANENT RESIDENT in the Philippines
  • Bachelor's Degree, or equivalent level of experience in related field
  • A minimum of 5 years work experience as a Network Engineer or Network Administrator.
  • Windows 10 and Windows Server 2008 and later
  • Troubleshooting of Active Directory, Group Policy, and DNS
  • Configuring and troubleshooting TCP/IP networking, including dynamic routing protocols like OSPF
  • Diagnosis and troubleshooting of server hardware issues
  • Experience working with Microsoft Exchange 2013 and later / Exchange Online, SharePoint Online, and Teams
  • Experience with virtualization platforms in high-availability configurations, including vSphere 6.5 and Hyper-V
  • Knowledge and experience with backup software configuration
  • Communicate effectively with internal team members, customers, clients, and stakeholders.
  • Excellent oral and written communication skills.
  • Excellent attention to detail and time management.
  • Confident and comfortable with client facing activity.
  • Preferred Technical Experience:
    • Cisco ASA
    • Cisco Meraki
    • Dell PowerEdge
    • VMware VCP
    • PowerShell Scripting
    • Kaseya VSA Administration
    • Veeam
Contacts

To apply for this job email your details to joemark@incorp.ph.

STATUS
OPEN
Employment Type
Full-time
Industry
IT
Job Location
Taguig City
Base Salary
P60,000-P75,000
Date posted
10/04/2024
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